Ricston provides services for open source in these ways:

• Open source vendors outsource their training curriculum and programme to us. We design and develop course curriculum and content, including certification programmes; and plan, organise and manage training programmes around the globe.
• Our professional services arm delivers extensive and specialised expertise to support System Integrators deploying solutions and providing services for open source products leveraging our close relationships and deep expertise in products and technologies from leading vendors such as Google (Android), Intalio, LifeRay, MuleSoft (formerly known as MuleSource), OpenIAM, and others.

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Training Outsourcing Services

Ricston Outsource provides open source vendors with a one-stop shop for everything required to deliver a complete training program to their customers – spanning government, enterprise through to SMEs and individual users.

Ricston Outsource provides vendors with a broad and comprehensive range of services to choose from; these are the three most common service bundles selected:

• Total Outsource – we handle your training needs from A to Z
• Logistics – we manage your training program for you
• Go Online – we adapt your course content & enable your instructors for online delivery and provide hosting of your courses in our online classrooms

The individual services from which vendors can pick and choose fall broadly under the headings “content creation” and “delivery”.

Course curriculum architecting and implementation services:

• Design and develop course content for instructor-led delivery in the classroom and online.
• Convert existing content for online delivery.
• Training and accreditation of instructors.
• Identification and accreditation of facilities for public training.
• Providing facilities for delivery of online training
• Certification program for consultants, engineers and end-users.

Training program delivery services:

• Planning of public training schedule
• Designation of locations and facilities
• Responding to enquiries
• Registering applicants
• Sending out joining instructions
• Classroom and equipment setup
• Private training for vendors clients
• On line learning for open source

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Professional Services

Ricston Consulting provides professional services to System Integrators deploying solutions and providing services for leading open source software products.

• The product categories that we specialize in are integration / ESB, workflow / BPM, portal / CMS, wireless device platform / OS and Identity, inclusive of single sign on and Access Management / Security.
• We support products from MuleSoft, Intalio, LifeRay, Google (Android) and OpenIAM.
• In addition to support for the individual products we specialize in solutions that require integration of two or more of these products. For example, using Mule to integrate the BPM solution you are building using Intalio – hosted in LifeRay, with OpenIAM to provide single sign-on, plus smart cards and certificates.
• We partner with the vendors of the key technologies we work with and leverage these relationships to provide our customers with the best possible service.
• Ricston Proserv’s team consists of the best consultants available in our field, available to assist you on site or remotely depending on your needs.

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