At Ricston we believe in using the best tools to unlock company assets and not just retire and replace working solutions because they are older, but rather integrate legacy systems so that they can be used in new, innovative ways.

For businesses that are willing to transform and gain agility – legacy modernisation is a first step to success. It reduces technical debt, unlocks data silos and enables connectivity across multiple backend systems and as a result helps organisations to achieve higher efficiency and deliver on immediate business requirements.

Legacy modernisation objectives can be achieved by implementing an Enterprise Service Bus in the core of IT systems.

Legacy Modernisation

In any customer oriented business, knowing everything about your customer is key. Any marketing activity begins by defining a “persona” - a client or client group(s) that your business is serving. Very often, this is based on “guesswork”, but it doesn’t need to be. Ricston, through its experience and insight can help you connect your business applications to provide seamless view of your customers throughout their journey, helping you gain better insight and consistency of data at all times.

Single Customer View (SCV, 360° customer view, integrated customer view) is a concept enabled by software integration technologies that ensures the collection of all customer data throughout the sales cycle and that it is made available at a glance.

Single Customer View