Centre for Enablement

Build a self-service IT function that gets your business ahead of the curve

Centre for Enablement (C4E) is an IT operating model that enables an enterprise to build reusable assets, accumulate API’s, leverage best practices and knowledge to enable self service and efficient delivery in the organisation and implement new solutions faster.

Instead of treating each IT challenge as an independent project, C4E introduces a continuous delivery framework, where assets generated during one phase become an integral part of every phase or project that follows.

Centre for enablement is fundamentally different from a traditional Centre of Excellence. It’s not a governance vehicle, but is asset-oriented framework with practical examples of API patterns, solution accelerators and best-practices. It decentralises the ownership and delivery of digital assets (API’s, microservices). The C4E’s success is directly measured against the consumption of those assets and how it accelerates the delivery of business outcomes.

[Watch an interview with Kevin Jervis, lead solutions architect and CTO @ Ricston “C4E – a new operating model”]

C4E operating model relies on 4 pillars: People, Processes, Technology and Assets.


  • Defined roles, responsibilities and ownership over platform and roadmap
  • Community around inherently collaborative and self-service way of working
  • C4E and API evangelism to promote assets reusability


  • Building up platform capability and C4E while delivering projects
  • Balanced deployment approach
  • DevOps platform
  • Continuous improvement
  • Publishing and harvesting of assets
  • Measuring of established KPIs to assess enablement success


  • Technology components are enabling a continuous delivery pipeline and multi-modal development
  • Tools for API-lifecycle management
  • Hybrid deployment enablement
  • Supporting constant feedback & iterative process


  • Templates and accelerators published to Exchange and value-add platform services that enable faster realisation of integration capabilities
  • Tangible assets form building blocks that accelerate the delivery of new digital capabilities and innovation
  • Discoverable assets enable self-service and collaboration to increase the speed and consistency at which teams deliver new APIs

When implemented in the right way Centre for enablement becomes a vehicle that gets your business all the way through the digital transformation journey.

Read more about Digital Transformation here.

I recommend Ricston to any client considering digital transformation initiatives of any sort. Their professional approach towards dealing with complex projects and their excellent technical resources make them one of the best IT service providers on the market.

Neville Agius
Solutions Architect
Air Malta

Ricston Ltd

Neville Agius
Solutions Architect
Air Malta

Ricston Ltd

Contact Us

Ricston Ltd.
Triq G.F. Agius De Soldanis,
Birkirkara, BKR 4850,
MT: +356 2133 4457
UK: +44 (0)2071935107

Send Ryan a message

Ryan Delia
Services Director