Privacy Policy

We respect your privacy and are committed to protect your personal information. This statement explains our policies and practices regarding the use and disclosure of your personal information by Ricston.

Ricston Ltd
T/ MT: +356 2133 4457
33, Triq G.F. Agius De Soldanis,
Birkirkara, BKR 4850,
Malta
Ricston UK Ltd.
T/ MT: +44 (0)2071935107
49 Station Road
Ainsdale, Southport, PR8 3HH,
UK

 

 

 

 

Privacy Policy, Legal Notice and Brand Policy constitute Terms and Conditions (T&C) for Ricston Ltd. websites (“Sites” or “website” , ricston.com, ricston.co.uk, archive.ricston.com) and are applicable for all website users – visitors, authors, registered users, other third parties that make use of the Sites and contents (“Users”).

Please read T&C carefully before using any of our Sites. By using any one of our Sites, you confirm that you accept, without reservation, these terms of use and that you agree to comply with them in their entirety. If you do not agree to these terms, you must not use any of our Sites.

If you have any questions regarding T&C, please contact us via info(at)ricston.com

Privacy Policy

Our Privacy Policy sets out the terms on which we process any personal data Ricston Ltd. (“we”) collect from you, or that you provide to us and general anonymised usage data that we collect. It also establishes our cookie policy regarding visits to our Sites. By using any one of our Sites and accepting the terms of our T&C, you consent to such processing and you warrant that all data provided by you is accurate.

Personal Information

You have complete control over your personal information. In general, you can visit our website without providing us with any personal information.

However, there are instances when we request your personal information in order for us to grant you access to our protected and secured sites, or specific content. This information may include: registration data (your name, company, address, email address, phone number, title, etc.), information request data and response data (”User Information”).

We also ask you to submit your details: name, company, email address, position (“Personal information”), when you subscribe to our newsletter, or contact us via the website, this enables us to forward your query to the relevant department and respond to you in a timely manner.

When you submit any form via our website, we:

  • Transfer your personal and contact information to our CRM (Customer Relationship Management Tool)
  • Store this information in the CRM
  • Send emails from our CRM account to you
  • Track interactions for email marketing and ad placement purposes

We only record and store information that you explicitly provide us with – by submitting your details via website forms and agreeing to your personal information being stored and processed via third party Customer Relationship Management tools and Cloud.

When you register on our website, or download any content – you will receive a confirmation email, where you can also find instructions on how to remove yourself from the list.

Apart from replying to your queries, from time to time we may also send you newsletters, or contact you for feedback. You will find an option to “unsubscribe” from such mailing lists in these emails.

If you would like your information deleted from all of our systems, please send a direct message to marketing[at]ricston.com

Unless you unsubscribe from our lists and request to “be forgotten”- we will retain your data records for a period of 5 years from the last interaction.

Applicants for vacancies, selections or internships.

Users who apply for vacancies, selections or internships are requested to submit certain personal data including name, address, and contact details as part of their application. This information is necessary to enable our Human Resources department to get in touch and identify applicants.

Our website offers the opportunity to submit your CV and Covering letter. These documents might contain additional personal information, such as gender, date of birth, nationality, marital status and so on. For the purposes of the recruitment process this information is also made available to the Human Resources Department and the Management of the organizational unit concerned, as well as staff members participating in the selection and recruitment process and the Finance Department.

The processing of your data starts from the moment it is submitted and is retained as long as the operational purpose continues. Thereafter, the information is kept for a period of 5 years.

Please also read important security notice below.

Non Personal Information

Cookies

Our Sites use cookies to collect non-personal information including standard internet log information and details of behavioural patterns while visiting our website pages. We do this to provide you with a better experience, help us to accurately target advertising, identifies preferences, helps diagnose technical problems, allows trend analysis and improvements to our website content and design.

Cookies are small data files transferred onto computers or devices by websites for record-keeping purposes and to enhance functionality of the website.

We may also use cookies to record login details on your device or computer. This helps to determine whether a particular device previously visited our website so that the login details would not have to be re-entered each time you visit.

Most browsers allow you to choose whether to accept cookies or not. If you do not wish to have cookies placed on your computer, please set your browser preferences to reject all cookies, before accessing our website. Please note that by doing so some features of the website you visit may be unavailable.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

User Behaviour

For the purpose of improving usability and content on our website we use several analytical tools, such as Google Analytics and Hotjar to record anonymised user information. The following data may be collected pertaining to your device and browser: device’s IP address (captured and stored in an anonymous format); device screen resolution; device type (unique device identifiers), operating system and browser type; geographic location (country only); preferred language of the browser.

We also track actions on our website, such as clicks and scrolls. However all of the above information is anonymised and aggregated and neither we, nor anyone else, are able to identify individual users or their personal data.

For more information about what data Google Analytics is collecting and how it is being used, please follow this link, for more information about safeguarding your data with Google, please see this link. For information about Hotjar analytics –  follow this link.  Should you wish to opt-out of tracking please see “Opt-out of Partner Services” section below.

Targeted Advertising

Occasionally we may use third party services and applications on our website to collect anonymised visitor data from our site and then serve targeted display ads to you on other sites. Our partners use technology such as cookies and web beacons to collect this data. Such services might include: Google Adwords, Adroll, Mailchimp, Facebook and LinkedIn.

For more information, please visit the relevant service providers privacy policy:

Should you wish to opt-out of partner advertising, please see “Opt-out of Partner Services” section below.

Opt-out of Partner Services

Should you wish to opt-out of tracking activities, please refer to the instructions provided by the tracking service provider websites:

To opt-out of advertising, please follow the instructions provided by the advertising service provider websites:

Alternatively, you can opt out of this and other third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page, or DAA’s WebChoices Tool.

Disclosure of User Information

Ricston does not sell, trade or transfer User Information to third parties and does not make commercial use of information disclosure. However, we may share User and Personal Information with our business partners for marketing, advertising or product/service offering purposes.

We also work with third party service providers who provide website, application development, hosting, maintenance, and other services to us. These third parties may have access to, or process personal data as part of providing those services.

We limit the information provided to these service providers to that which is reasonably necessary for them to perform their functions, and our contracts with them require them to maintain the confidentiality of such information.

We will disclose your personal information where we are bound to do so, at law or via a court order as well as to meet any legal or regulatory requirements or obligations.

General

Security notice

We are committed to ensuring that your information is secure. In order to prevent unauthorised
access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. However please note that online communications are not secure and can be intercepted by third parties, corrupted, delayed and amended by unauthorized person or due to system errors, or viruses.

Therefore usage of any communication and file transfer means on our website is at your own discretion and we cannot accept responsibility for any loss or damage arising from such use.

External Links

The Ricston website provides links to other third party websites. Even if the third party is affiliated with Ricston through a business partnership or otherwise, Ricston is not responsible for the privacy policies or practices or the content of such external links. These links are provided to you for convenience purposes only and you access them at your own risk.

Terms of Use

Please also see our Legal Information, which describes the restrictions, disclaimers, indemnification and limitation of liability governing the use of the entire Ricston website.

 

Contact Us

Ricston Ltd.
Triq G.F. Agius De Soldanis,
Birkirkara, BKR 4850,
Malta
MT: +356 2133 4457
UK: +44 (0)2071935107

Send Anastasiia a message

Anastasiia Linnas
Marketing Manager