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The MuleSoft Platform & API-led Connectivity Primer

Held on: 18th July 2018 / Available on-demand

Ricston will be holding a 1-hour long online session designed for Salesforce Customers, Partners and Integrators, who would like to familiarise themselves with MuleSoft’s Anypoint Platform capabilities and API-led connectivity approach.

The webinar is now available on-demand. Please follow this link to access.


Following the announcement of Salesforce’s acquisition of MuleSoft, Salesforce were quick to state that MuleSoft’s first class integration and connectivity capabilities will power their new Integration Cloud platform.

There is no doubt the Salesforce platform has revolutionised approaches to customer engagement experiences and the sales management lifecycle. Yet part of the reason for the acquisition stems from the recognition that, while “every digital transformation starts and ends with the customer”(Salesforce CEO Marc Benioff), not all customer data resides or is mastered on the Salesforce platform.

For customers to increase the value from their Salesforce adoption they often need to connect to information sources throughout their enterprise, across public and private clouds, as well as access legacy system data.

Ricston “The MuleSoft Platform & API-led Connectivity Primer” webinar will help you understand how to spot opportunities in your existing customers, and learn to position additional value and capabilities to your customer through leveraging the integration platform, and gain confidence in the best solutions and approaches to ensure Customer Success is at the heart of the engagement.

At Ricston we have witnessed first hand how adopters of Salesforce Sales, Service and Marketing Clouds perennially face challenges in how to source and leverage value-add data, which enhances and personalises the customer contact experience and provides increased opportunity generation, as well as up and cross sell opportunities. The ability to source, integrate and act on external data is a central tenet of building a mature and effective customer 360º view.

Join Kevin Jervis, our Chief Architect, as he walks you through key principles behind MuleSoft’s Anypoint Platform and API-led connectivity approach and shares several examples of transformational projects centred around Salesforce integration.

[If you have a question or suggested topic you would like to see addressed in the Webinar Series, please contact us using the form on the right, or email]


Kevin Jervis Chief Architect

With over 10 years of experience in delivering enterprise integration solutions, including design and implementation of API-led connectivity, service-oriented architectures, and microservices across hybrid and bimodal IT landscapes, Kevin became a recognised visionary and evangelist of API-led connectivity and a new IT operating model – Centre for Enablement.

During his time at MuleSoft, Kevin contributed knowledge, intellectual property and tangible assets to MuleSoft’s global knowledge and methodology repository, as well as additions and enhancements to their developer website documentation.

Globally recognised for a peer nominated constructive feedback award having identified significant opportunities for new platform capabilities, which he worked with the product management and engineering teams to see realised throughout 2015.

Kevin was leading  several major transformational projects that encompassed implementation of both MuleSoft Anypoint Platform as an iPaaS of choice, as well as Salesforce CRM, in order to achieve a true “360 customer view”.

Currently Kevin is providing thought-leadership for Ricston’s strategic accounts and leads the development of Ricston’s own C4E.

*We reserve the right at all times to confirm final attendees and prioritise spaces to each session, we may cancel or postpone the event without obligation, though would endeavour to email the address registered in the event of any change in your registration. You will receive your access information 5 working days before the event subject to acceptance of these terms.

Contact Us

Ricston Ltd.
Triq G.F. Agius De Soldanis,
Birkirkara, BKR 4850,
MT: +356 2133 4457
UK: +44 (0)2071935107

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Ryan Delia
Services Director